Every rating on this site is built from reviews written by members. This page explains exactly how that works — what we ask, what we check, how a score is calculated, what we refuse to do, and how a company can respond. If anything here does not match what you see on the site, tell us and we will fix one or the other.
Where our scores come from
We do not award scores editorially. A platform’s rating is the mean average of every published member review of that platform, on a one-to-five scale, rounded to one decimal place.
That is the whole calculation. There is no weighting for recency, no editorial adjustment, no minimum threshold that quietly hides a bad result, and no hand-placed “featured” position. A platform with eleven one-star reviews scores 1.0, and that is what appears next to its name.
Two consequences worth stating plainly:
- A platform with few reviews has a less reliable score than one with many. We always show the review count next to the average so you can judge for yourself.
- Review sites attract dissatisfied users more than satisfied ones. People who found what they were looking for rarely come back to write about it. Read the individual reviews, not only the number.
What our star ratings mean
| Score | What members are reporting |
|---|---|
| 5 | Worked as advertised. Real conversations, clear pricing, responsive support. |
| 4 | Broadly positive with specific complaints, usually about cost or matching quality. |
| 3 | Genuinely mixed. Some real contact, some doubt about profile authenticity or value. |
| 2 | Serious recurring problems: unanswered messages, credits draining fast, support silence. |
| 1 | Members report the platform did not deliver what was paid for at all. |
What we ask reviewers about
A useful review is specific. When someone writes about a platform, we ask them to cover whichever of these applies to their experience:
- Profile authenticity. Did the people replying seem real? Were photos reused across accounts? Did conversations follow a script?
- Pricing and credits. What was the actual cost of sending a message, opening a photo, or starting a video call? Was that clear before payment?
- Message flow. Did replies stop the moment credits ran out? Did conversations resume the moment they were topped up?
- Refunds and cancellation. Could the subscription be cancelled without a fight? Was a refund honoured?
- Customer support. Did anyone answer? How long did it take, and was it a human?
- Safety and moderation. Were there requests for money, off-platform contact, or explicit material? What happened when it was reported?
- Data and privacy. What happened after account deletion? Did marketing email continue?
How reviews are moderated
Every submitted review is held for human moderation before it appears. We are checking for a short list of things, and being negative is not one of them.
We remove a review if it:
- names a private individual, or includes someone’s photo, address, phone number or email
- contains threats, slurs, or abuse aimed at a person rather than a company
- is clearly promotional — for the platform under review or a competitor
- is duplicated across accounts, or shows other signs of coordinated posting
- makes a specific criminal allegation against a named person that we cannot verify
We do not remove a review because:
- it is harshly worded, angry, or badly spelled
- the company has asked us to, or has offered us something in return
- it damages a commercial relationship
- it is the only negative review of an otherwise well-rated platform
We do not edit the wording of a published review. If part of it has to go — a phone number, a person’s name — we remove that part and mark the redaction rather than rewriting the sentence around it.
Verification, and its limits
Reviewers must hold an account on this site to post, which stops the most casual manipulation. We look at submission patterns, timing and account history, and we hold or reject clusters that look coordinated.
We want to be honest about the ceiling here: we cannot confirm that every reviewer paid for the platform they are describing. Nobody running a review site can, and anyone claiming otherwise is overselling. What we can do is moderate consistently, publish the review count alongside every average, and leave the individual reviews visible so you can weigh them yourself.
If you have proof of payment — a receipt or a bank line — you can attach it when you contact us and we will mark the review as verified.
How we handle affiliate links and advertising
Some outbound links on this site earn us a commission if you sign up. Those links carry rel="nofollow sponsored" and the arrangement is described in our Affiliate Disclosure.
Here is the boundary, stated as plainly as we can: no commercial relationship affects a score. Scores are computed from member reviews by formula. There is no mechanism, technical or editorial, by which paying us changes a rating, removes a review, or improves a ranking position. Platforms that advertise with us carry whatever score their members have given them, including one star.
If you run a platform we review
You have a right of reply, and using it is free.
- Respond publicly. Send us a response to a specific review and we will publish it alongside, attributed to your company.
- Correct a fact. If we have a price, a feature or an ownership detail wrong, send the evidence and we will correct the page and log the change.
- Flag a review for breach. If a review breaks the rules listed above, tell us which rule and we will re-moderate it.
What we will not do is remove an accurate negative review, in exchange for advertising or anything else. Please do not ask; it wastes your time and ours.
When pages are updated
Platform pages update automatically as new reviews are published, so the average and review count on a page are always current. Pricing and feature details are re-checked periodically and when a member tells us something has changed. Every page shows its last modified date.
Tell us we are wrong
This method is not perfect and we would rather hear about its weaknesses than defend them. If you think a score is misleading, a moderation call was wrong, or this page describes something we are not actually doing, write to [[email protected]].